Nak dijadikan cerita, received this very short notice email from Maxis that they will do a server migration (upgrading their webMethods servers) tonite (from 00:00am until 04:30am), and this MAXIS21 server that is connected to our network has a change in IP. Oklah. Got to stay up tonight for this migration and reconfiguring IO adapter that connected to their server.

Maxis claims that they have sort out with the network firewall guy to open a conenction to us on port 4849, but the thing is, I keep trying to telnet to this new IP at that port since yesterday with no luck. Called the person in charged just now, masuk voice mail. Biasalah tu. That’s what I always do too. Hahaha. Then suddenly received an email that goes

Hi Imran,
Pls check with Maxis Firewall personnel for depth discussion: xxxxx (03-xxxxxxxx / 012-xxxxxxx).

What the heck. I’m just a vendor, why should I be the one to deal with this? It’s Maxis problem anyway.

Ok. It’s a malay guy handling this. I guess this will be a very brief discussion. Guess it’s ok to give this guy a call. Ok. The call being picked up. As usual, everytime I called our client, there will be a formal introduction

Hello. Is that xxxxxx? This is Imran calling from xxxxxx

But before I manage to finish my sentence (i.e saying my full company name), the guy just interupted by saying “huh!!! from where”. Oh my god. Don’t they have phone call manner code to follow?

Then I start to explain lah my problem bla bla blah. But before I really finish my sentence, he again interupt me “connect to where????”. Hey brader. Wait for me to finish first lah, then u know where i connect from, and connect to where. Obviously, I didn’t say that on the phone lah. Just dalam hatilah.

When I continue explaining my issue, then he suddenly shouting to his friend “eh. ko ada dapat list dah pasal ip change from xxxxxx”. What the hell. I’m not finish talking to you yet.

Memang tak berbaloi rasanya kalau aku teruskan call then. Then I just say that, ok. Let me liased that with Maxis directly and let them get back to you.

Ok Prup. The call hanged up.

Sheesh.. Biadapnya (that’s the right word I guess)
Conclusion of the story, where have we put our manners?

• 1 Comment

For the past month, I’ve been burning a lot of night candles finishing this so called Viewscast Global Call Centre Benchmarking project. Global means the whole world. We have people working on this in Europe, US, EMEA (negara arab lah tu) and last but not least, Asia Pacific. The fact that only me, only lucky me handling this for AP, I was so tiring for the last several weeks getting this done, and the fact that the complexity of the the telephony technology used I have no choice but rather to take the project (which my boss really opposed to as she has bunch of other things for me to do).

The project is due completion already, and the AP Viewscast Director gave Malaysia office a visit last week, mainly to give me more work to do (Prudential Viewscast), and at the same time thanking me for the time that I have spent on the GCC project last time. Hahaha. Ada cenderahati plak. Some goodies from the football club that I supported (best not to mention here which club).

And today, my project director just came back from APMS conference, and again, brought me cenderahati from Global Viewscast Director (used to be my boss before) that he met there thanking me on working the GCC again. I’m nearly jumped off my seat when I see what’s inside the bag. It’s brand new iPod Mini. Yay! Been dreaming to have this for so long. Even though I long to have the latest iPod Photo, guess this one is also fine providing that it is FOC. Ni haa bendanya yg aku ambik pakai phone. Kotak masih tak bukak. Sayang arrr. Nanti sampai rumah baru bukak.

• 0 Comments

Naik bas ke tempat keje tu boleh kata dah jadik rutin aku tetiap hari. Hari ni sebab bosan teramat sangat, aku tengok2lah telatah orang yg nak naik bas. Berikut adalah pemerhatian aku

Lelaki
1. Nampak bas datang dari jauh
2. Seluk poket seluar sediakan wang syiling
3. Tunggu bas berhenti
4. Naik bas
5. Bayar tambang kat konduktor
6. Ambik tiket
7. Tengok mana seat kosong
8. Pegi duduk kat seat tu

Perempuan
1. Nampak bas datang dari jauh
2. Terus ke depan berharap bas akan berhenti betul2 kat depan dan boleh naik dulu
3. Pegang beg tangan kuat
4. Jeling kiri kanan check sapa nak potong queue
5. Jeling kiri kanan takut ada org yg nak sambar beg tangan
6. Orang belakang terlanggar beg tangan
7. Tarik beg tangan ke depan sambil buat muka kekwat
8. Pintu bas terbuka, cuba untuk masuk dulu
9. Naik bas
10. Tanya konduktor bas tambang berapa walaupun hari2 dah naik bas tu (harap ada 50% diskaun hari ni)
11. Bukak beg tangan
12. Belek beg tangan cari beg duit
13. Orang belakang dah cakap dlm hati (isk. lambatnya)
14. Jumpa beg duit
15. Bukak beg duit
16. Belek2 celah duit kertas cari duit syiling
17. Jumpa duit syiling
18. Kira sampai cukup utk bayar tambang
19. Orang belakang dah tak sabar
20. Orang belakang bayar tambang dulu
21. Duit syiling dah cukup
22. Bayar tambang kat konduktor
23. Ambik tiket
24. Tengok mana seat kosong
25. Belakang sekali kosong, tak nak, pening
26. Ada kosong, tak nak sebab sebelah tu lelaki
27. Ada kosong, tak nak gak sebab org tu duduk belah aisle. Malas nak menyelit masuk duk tepi tingkap
28. Last2 berdiri
29. Bas dah sesak ngan orang dah
30. Ada orang yang berhimpit terlanggar beg tangan
31. Tarik beg tangan ke depan sambil buat muka kekwat

p/s: Ini adalah berdasarkan apa yang aku nampak dan fikirkan je. Tiada kaitan dengan sesiapa yang dikenali atau tak dikenali.

• 0 Comments

Lagi beberapa hari nak 30 April. Sesapa yg taxable kat sini, korang dah ke hantar borang AE dan BE ke Lembaga Hasil Dalam Negeri Malaysia?

Dah lama dah borang tu duk dlm file aku. Hari ni aku kumpulkan segala kuasa dan aura, dan aku mula mengisi borang tu yang sekarang pakai Sistem Taksiran Sendiri (sambil lagu Lembaga Hasil Dalam Negeri versi ala ala hip hop tu berkumandang dalam benak fikiran aku. Cam Zahid pun ada cara lagu tu dinyanyikan)

Wohoo. Finally siap gak. Nasib baiklah ada Potongan Cukai Berjadual yang mana dorang tolak cukai pendapatan bulan2 dari gaji aku. So aku ada cukai terlebih bayar. Wohoo sekali lagi. Nanti nak claim balik.

Tapi aku tabik gaklah kat website LHDN ni kat http://www.hasilnet.org.my/. Quite comprehensive. Boleh download panduan utk mengisi borang BE, boleh download borang BE itself dalam PDF nyer format, dan yang paling cool, kalau korang sign up kat e-Perkhidmatan, boleh download Borang BE versi elektronik, yang mana kita just isi particular kita kat komputer, and all the computations and logic checks will be done by the program. Di jamin tak silap mengisi. Tapi nak hantar balik borang BE tu secara elektronik takleh lagi kut sebab option Muat Naik tu cam tak berfungsi je. Kalau tak, everything leh buat online. Tak yah pegi pos borang tu.

• 0 Comments

Tersedar dalam pukul 7:15 cam tu nak terbuang air. Bukak jer comforter, terasa sejuk yg amat. Hujan kat luar, pastu aircond kat bilik aku yg aku set 16 darjah celcius sebelum tido semalam tu memang buat bilik aku cam kutub utara. Eee. Bestnya sambung tido. Terasa malas sgt nak dtg keje hari ni.

Seperti biasa, kul 8 jam aku tu menjerit. Isk. Nak pegi keje ke tak nak ni. Ingat nak ambik mc je. Mengelamun kat atas katil 15 minit, last2 aku kensellah niat aku nak ponteng keje hari ni. Keje byk beb yg nak disiapkan.

Maybe next time…

• 0 Comments

Dah berpuluh2 kali aku dengar lagu ni, and I’m not sick of it at all. Neh dia play count lagu ni kat iTunes aku. Tu yg kat opis je tu. Kat PC rumah, dah berpuluh2 kali gak play count dia ;)

Dewa – Hidup Ini Indah
Matahari.. Menyinari seisi bumi
Seperti engkau
Menyinari… Roh di dalam jasadku ini
Selamanya… Seperti hujan
Kau basahi jiwa yang kering

Reff:
Hidup ini indah… Bila ku selalu
Ada di sisimu setiap waktu
Hingga aku hembuskan nafas
Yang terakhir…Dan kita pun bertemu

Kau… Bagai udara yang kuhirup
Disetiap masa.. Engkaulah darah
Yang mengalir dalam nadiku… Reff

Maafkanlah slalu… Salahku
Karna kau memang pemaaf
Dan aku hanya… Manusia… Reff

Hanya kau dan aku… Dalam awal dan akhir

• 0 Comments