Maxis iPhone 4 Contract Extension hidden charges
I was about to pay my very first Maxis bill after switching to iPhone 4 from iPhone 3G, when I noticed that the bill amount is more than usual.
Turned out that Maxis is charging RM50 admin fee for the contract extension. I still have a few months left from the previous contract of iPhone 3G.
Well, I wasn’t surprised at all. It is well known that Maxis is good at having hidden charges for the plan that they offered. And the RM50 admin fee for the contract extension is a very good example.
Maxis website does have a section About Contract Extension. But you will never find this RM50 charge anywhere on the page.
I also check the “Maxis agreement with me”. No sign at all about the RM50 admin charge on contract extension.
If you ask Maxis to show about the which clause in the agreement that talks about this charges, I bet it somewhere you will never imagine of finding the clause there.